North Somerset Council

North Somerset Council has launched a new service to co-ordinate a community response and make sure vulnerable residents are supported through the coronavirus outbreak.


They can provide emergency food boxes, however, sometimes the items within them are not necessarily suitable to your needs, therefore, their advice, via The Government is to tell the driver on your next delivery. The driver will then take you off the list and take the box with them. This also prevents you from being removed from the supermarkets’ priority slots list.


If you accept the box and decide that you do not want it, the advice is to contact a local charitable organisation like a food bank and ask them to collect it.


If you’re unable to do this, please send the details to Your Neighbourhood and they can arrange collection of the unopened non-perishable items



Essential council services are still running. Read on to find out more.




The government has announced that from March 24th everyone must stay home, except in special circumstances such as shopping for food, health reasons or essential work.


Finding the status of your bus service - Search the table below for your bus service number current status.


When current status is left blank it means we haven’t received any information from the bus operator and are assuming the service is operating a regular timetable.

How to search the table, example searches: 75 Cribbs Causeway; 2 Stockwood; etc…



Are you a good neighbour?

Residents are being urged to be considerate and think about their neighbours while they spend more time at home during the coronavirus pandemic.



Support for businesses affected by Covid-19


Concerned businesses can find information regarding the impact of the Covid-19 outbreak on their operations on the NSC business support website which will hold the most up to date and local information possible. For further enquiries, email where one of the Economy Team will respond as quickly as possible.


North Somerset Council have kindly provided the 3 attached files for your information. These provide details of where help and support can be found during this period of isolation. Please do share this information where possible with your friends and neighbours via email & utilise the information provided within.
Stay safe.




The Libraries Team have set up phone support for people with problems getting online, accessing digital info etc. Please note – they do not cover technical issues with computer equipment.


We know that many residents are having difficulties getting to grips with online shopping, so they may find this useful.


Sessions can be arranged by contacting 01934 426834 or e-mail



Trading Standards North Somerset Council


Contact details and the Farming Community Networks contact details to assist farmers who are unable to care for their livestock.


Trading Standards
01275 885211


We can offer advice and are able to put farmers in contact with neighbouring farms to assist.


Farming Community Network
General Line 03000 111999
Somerset Helpline 01934 712128
Volunteers are available to offer advice and assist on farm.